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Order before 9am, General conditions of sale - Legal notice - Payment terms - Links
Secure payment
The online payment system "PayPal Integral Evolution" of the PayPal company secures, through the compliance with the safety standards of the PCI data (Payment Card Industry) or PCI DSS, a payment transaction in a safe environment, guaranteeing the confidentiality of the banking information.
- If you pay by credit card, PayPal guarantees that your banking information is encoded and does not remain on line, not even through the CETAKII company website.
- If you pay through your account at PayPal, your banking information remains confidential at your account with PayPal. Only with your email address and your password, you will be able to complete your payment on line. Your banking card or your banking account with PayPal has been previously verified by their authorization and fraud control department, so that the information and the address on your card match the information you gave to PayPal and that the card has not been detected as lost or stolen.
- The payment through PayPal complies with the regulations which fix the banking cards activity concerning online selling and online payment.
- Also, the payment through PayPal complies with the regulations of the networks controlling the acceptance of the banking cards.
DElivery information
-DELIVERY DELAY
The delivery delay of the orders is the maximum delay for which CETAKII commits itself to remit the shipments to The Postal services. A priority rate applies to standard shipments.
To this delay, one must add the delivery time carried out by The Postal services in case of a standard shipment with priority rate, or the delay of other possible carriers proposed by us.
The days running within the limits of the delivery delay exclude week-end days and public holidays.
The delivery dates specified on the product detailed form include week-end days and public days.
-EXPRESS SHIPMENT
The orders can be sent express, through "Chronopost" or other special delivery, at the charge of the customer as per his formal written request and his acceptation of the cost proposed by CETAKII.
-LATE DELIVERY
The CETAKII company will not be held responsible for any disruptions occuring in The french Postal services or in postal services of the destination countries. In fact, in case of late delivery, CETAKII will not be blamed so that no claim will be accepted and no compensation will be claimed by the customer.
-CONFORMITY
The products are delivered to the delivery address indicated at the time of the order.
The customer commits himself to verify the accuracy of the delivery address and, for his own sake or for the destinatory's, he will take delivery of the products at the address, he indicated at the time of the order.
General Sales Terms
Article 1 - GENERAL TERMS
The current general sales conditions, detailed here below, rule the sale of the products of the registered CETAKII trademark, as shown on the website http://cetakii.com.
The current general sales conditions prevail over any other condition, unless a written dispensation is previously expressed.
However should a condition default, it would be enforced as per the current practices in the sales field.
The current general sales conditions may be modified at any time and without notice by the company CETAKII which will immediately enforce the modifications on the website. Should any change be made regarding the general sales conditions, then the conditions applicable to the contract done by the customer over the website, will be the current ones in use at the date of the order.
Article 2 - ACCEPTANCE OF THE GENERAL SALES CONDITIONS
The customer acknowledges being informed about the contents and declares his acceptance, without any reserve, of the current general sales terms at the moment he issues his order. The validation of his order corresponds to the customer's acceptance of the current "General Sales Terms".
Article 3 - PRODUCTS
All our products are exclusively made in France.
The products and prices offers are valid while they are shown on the site, within the available stock limit.
All orders are subject to the acceptance of prices and products sold on the CETAKII site. The products on sale are described with the utmost accuracy.
A special attention has ben brought to texts and pictures. However, if errors or omissions or different color shades have occured, CETAKII cannot be help responsible. We strongly advise the customers to inform CETAKII about any error appearing on the site http://cetakii.com by addressing an email to : anna@cetakii.com.
Article 4 - PRICES
-Our prices are in Euro (€) and include the current French added value tax of 20% (T.V.A)
All orders, whatever the origin, are payable in Euro (€).
Any change in the T.V.A rate, under the French law, will be enforced immediately.
Our prices include the shipping cost within the regular delivery delays of The Postal offices or other carriers, in accordance with the information on the website at the time of the order.
With regard to a delivery outside France, the prices of the products may be subject to import taxes and associated administrative fees. Those expenses will be at the customer's charge.
-CETAKII guarantees the price indicated at the time of the order. However, the company any modify prices at any moment, especially in case of a new purchase price from its suppliers.
-The products remain the property of the company CETAKII until the paiment is made in full.
-The prices shown on the site http://cetakii.com apply only to the sale on line. They cannot apply to a request order in stores, where the sales and service conditions depend on each store retailer who distributes the CETAKII products.
-The promotion codes proposed on the site and eventually on other communication supports, are subject to some conditions. They are valid on given periods and apply to products specifically named, with a visible information on the site and/or on other communication supports as defined by the CETAKII company. In order to benefit their advantages, the customer has to enter the promotion code in the appropriate space when validating the basket.
Article 5 - ORDER
-The customer can place an order directly on line or :
.either by phone calling +33(0) 983.575.457 (cost of a local call from a french residential phone). Our customer service is open from 9 am through 5 pm, Monday through Friday.
-CETAKII acknowledges receipt of the order to the customer through an order number and sending an email with the details of the order. The information given by the buyer, at the time of the order, will be his sole responsability. In case of wrong or incomplete information about the personnal data of the destinatory, the CETAKII company as vendor will not be held responsible for the impossibility to deliver the product.
-The automatic registry systems of the orders will be considered as a proof of the nature, the contents and the date of the order.
The CETAKII company has the right to refuse or cancel any order from a customer with whom there is an existing dispute regarding a previous order or the current order.
Article 6 - PAYMENT
The payment of the total amount of the order is due when placing the order, with a one time payment.
The settlement of the purchases can be done according various methods :
-By credit card
After the validation of the order (through the secured PayPal server) and after checking the information of the banking card of the customer, the account of the customer will be debited for the amount of the corresponding order within a maximum delay of 3 days following the date of the order.
The order will be considered as accepted only after receiving the confirmation and the agreement of the payment banking centers.
In case of rejection of the transaction by the bank, the order will be automatically cancelled and the customer will be immediately informed through email or phone.
CETAKII has the right to refuse an order if the bank detects a high risk for the vendor.
-By check
The customer will send over the regular mail his printed order together with a check, duly completed and signed, in the amount of the order tax included, to the order to CETAKII, to the following address : 2 rue de l’Ecole de Mars – 92200 Neuilly sur Seine. The shipment of the order will be effective upon reception after cashing of the check. The customer will be informed over email or phone call, about the different steps : receipt acknowledgement of his order, confirmation the validity of the check, confirmation of the shipment of his order.
Checks issued by foreign banks will not be accepted.
-By PayPal
You hold an account with PayPal : get connected with your identification username and password.
You don't have an account with PayPal : please get back to the "credit carde" payment method.
Article 7 - DELIVERY
Delays and methods of delivery
-The delivery time of the orders as specified on the website is the maximum delay for which CETAKII commits itself to remit the shipments to The Postal offices. To this basic delay, one must add the delivery delay of The Postal offices at a priority rate or af any other carrier. it is understood that the delivery delay excludes week-end days and public holydays.
The orders can be shipped express if thecustomer makes a written request and accepts the shipping rates proposed by CETAKII.
The CETAKII company will not be held responsible for any disruptions of The Postal offices either in France or in the countries of destination. In case of a late delivery, CETAKII will not be held responsible, thus no claim will be allowed, and no compensation will be claimed by the customer.
-Conformity
The products are delivered to the delivery address indicated at the time of the order. So, the customer commits himself, for his own sake or the destinatory of the order, to take delivery of the products at the address indicated at the time of the order.
The customer must verify the contents of the shipment. In case of default of compliance regarding the quality or the quantity with the original order, the customer must inform upon reception our customer service to the following address : anna@cetakii.com, indicating the reference of the order. CETAKII is bound to answer the customer within 24 hours, except week-ends and public holidays.
-All orders placed on the website, except shops retailers, are intended for the personnal use of the customers. Customers or users of the products commit themselves not to resell the goods totally or partially.
Article 8 - RETURN POLICY AND REIMBURSEMENT
-The delivery is considered accepted as soon as the shipment is remitted to The Postal services or other carriers.
In case of visible defects, the buyer has the right to return the merchandise according specified conditions. The customer will have to check his order upon receipt. He has a 48 hours' delay to notify his claim to our customer service to the following address :
anna@cetakii.com.
The Article L121-20 of the Consumers Code indicates that the consumer can exercise a retraction right within 14 days from the receipt of the order. If the 14 days delay expires on a Saturday, a Sunday or a national holiday, the delay is postponed until the first following business day.
Should the products be exchanged or reimbursed, they have to be returned to :
CETAKII
2, rue de l'Ecole de Mars
92200 Neuilly sur Seine - France
-If the customer uses the right of retraction, the CETAKII company commits itself to refund the amounts paid by the customer, without any expenses, except the return shipping cost. The reimbursement will be settled within a maximum delay of 22 days. Should the customer be reimbursed, the payment will be done either by recrediting his credit card or through a bank check, for the amount paid by the customer excluding the shipping cost.
-In case of exchange or reimbursement, this will be effective after checking the quality of the returned items. The goods should not have been used in any way or suffered the least damage. They must be returned intact, inside their original packaging, for a proper new sale. Damaged or incomplete articles will not be accepted. The customer must keep a return receipt proof, which means the return of the goods will be marked with a date stamp.
Article 9 - PERSONAL DATA
The personnal data given by the customer or collected through the website are used to ensure a proper delivery of the goods and answer satisfactorily the customer's expectations. The customer gives his consent to CETAKII to use his data within the following limit.
The personal data of the customers who use CETAKII are collected, registered and stocked in accordance with the regulations of the Law n°78-17 of January 6th, 1978 regarding data processing, data files and liberties, modified by the Law n°2004-801 of August 6th, 2004.
In accordance with the Article 38, Article 39 and Article 40 of the above mentioned law, the customer reserves the right to modifiy, rectify or suppress his personal data by addressing his request either by email to anna@cetakii.com or by regular mail to : CETAKII – 2 rue de l’Ecole de Mars – 92200 Neuilly sur Seine – France.
Article 10 - LITIGATION SETTLEMENT
The current website as well as the sales contracts between the customer and the vendor are under the French Law. In case of dispute, a negociated solution will be implemented in order to give full satisfaction to the customer and avoid legal fees.
Article 11 - INTELLECTUAL PROPERTY
The general layout of the website http://cetakii.com as well as its components, texts, graphics, designs, images, sounds and videos, with the exception of the contents of the blog, are copyright reserved under the protection of the current laws ruling the intellectual property. The CETAKII name, the logo, the models of the products are registered trademarks, unless indicated otherwise. CETAKII does not grant any license or right to anyone except the right to consult the website. The reproduction and use of the works other than an inidividual and private consultation is forbidden, unless a formal and previous written authorization has been issued.
Article 12 - INTEGRALITY
In case that one of the articles of the current conditions is voided due to a change in the law, the regulations or a justice ruling, this would not rule out the validity and the respect of the current general sales terms. Such a change or finding would never permit the customer of not complying with the general sales terms.
Article 13 - DURATION
The current conditions are applicable during the time the CETAKII products are sold on line. They may be modified by CETAKII at any time.
Article 14 - RESPONSABILITY
CETAKII strives to ensure at best the accuracy and the update of the information published on its website and reserves the right to change the contents at any time and without notice. However, the company cannot guarantee the accuracy and the exhaustiveness of the information available on the website and thus cannot be help responsible for possible errors or omissions. Therefore CETAKII is not liable for any direct or indirect damages, whatever the cause, origin, nature and consequences are, due to anyone accessing the website or the impossibility to access it, as well as the use of the site and/or the importance given to any information coming directly or not from the website.
Last version ARIL 2015
Legal Notice
CETAKII
S.A.S with capital of € 5 000.
2, rue de l'Ecole de Mars
92200 Neuilly sur Seine
+33 (0)9.50.52.35.78
Trade and Companies register : R.C.S Nanterre - Siret 792 134 322 00017
V.A.T N° FR75 792 134 322
President : Mrs Catherine Lefebvre
CNIL REFERENCES
Registry number of the CETAKII e-commerce website with the CNIL : 1665041.
Name of the domaine : www.cetakii.com
The personal data of the customers who use CETAKII website are collected, registered and stocked in accrdance with the regulations of the Law n°78-17 of January 6th, 1978 regarding data processing, data files and liberties, modified by the Law n°2004-801 of August 6th, 2004.
In accordance with the Article 38, Article 39, Article 40 of the above law, the custome reserves the right to modify, rectify or suppress his personal data by adressing his request either by email to : anna@cetakii.com, or by regular mail to : CETAKII, 2 rue de l'Ecole de Mars, 92200 Neuilly sur Seine - France
INTELLECTUAL PROPERTY
The general layout of the http://cetakii.com website, as well as its components, texts, graphics, designs, images, sounds and videos, with the exception of the contents of the blog, are copyright reserved under the protection of the current laws ruling the intellectual property. The CETAKII name, the logo, the models of the porducts are registered trademarks, unless indicated otherwise. CETAKII does not grant any license or right to anyone except the right to consult the website. The reproduction and use of the works other than an individual and private consultation is forbidden, unless a formal and previous written authorization has been issued. CETAKII strives to ensure at best the accuracy and the update of the information published on its website and reserves the right to change the contents at any time and without notice. However, the company cannot guarantee the accuracy and the exhaustiveness of the information available on the website and thus cannot be help responsible for possible errors or omissions. Therefore CETAKII is not liable for any direct or indirect damages, whatever the cause, origin, nature and consequences are, due to anyone accessing the website or the impossibility to access it, as well as the use of the website and/or the importance given to any information coming directly or not from the website.
VISUAL IDENTITY - STICKERS DESIGNS
Visual identity and illustrations creation
Collectif graphique KDXK
27, rue Elie Rochette
69007 LYON
www.kdxklecollectif.com
Marketing Agency
CILIABULE
13, rue Seignemartin
69008 LYON
www.ciliabule.fr
Photographer
Studio Indigo
48, rue Médéric
92110 Clichy
www.studio-indigo.com
Webmaster
Vent Solaire
10 allée de la Serfouette
78310 Coignières
Le site est hébergé par OVH
Web concept - Graphic/Vidéo
www.atooweb.com
www.agence-fizzy.com
Payment
You can pay, either :
- By credit card
- Through your PayPal account
- By check
Check issued by foreign bank are not accepted.
For detailed information on the differents types of payment, please refer to the "General Sales Terms", Article 6 - Payment
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cetakii © 2013
